This was a UX+UI project that I worked on independently, with a mental health service to improve their current user experience and create digital tools for user engagement. I used human-centred approach along with design thinking and conducted a visual data analysis of about 150 artworks created by their users to understand their emotional needs. This followed by a feedback survey and facilitator interviews. I created user personas and mapping the user journey to come up with a positive user journey. Then used the identified strategy and touch-points to create a prototype for an app, user manual booklet, social media and website design.
Opening Pages For Each Week Within The Booklet
Website
Facebook Brand Presence
Twitter Brand Presence
Youtube Brand Presence
Here's a detailed video introducing the app prototype concept below.
My Process
UX Project Process
User Journey Mapping
User Personas
Colour Palette
A Look Inside My Design Diary
Personas
User Journey
Initial Concept Creation
Typography and Working on UI Elements