This was a UX+UI project that I worked on entirely on my own, with a mental health service to improve their current user experience and create digital tools for user engagement. I used human-centred approach along with design thinking and conducted a visual data analysis of about 150 artworks created by their users to understand their emotional needs. This followed by a feedback survey and facilitator interviews. I created user personas and mapping the user journey to come up with a positive user journey. Then used the identified strategy and touch-points to create a prototype for an app, user manual booklet, social media and website design.
Here's a detailed video introducing the app prototype concept below.
My Process
Colour Palette
Crafting Positive User Experience
A Look Inside My Design Diary